Operations NQF3

he Operations NQF Level 3 programme equips learners with practical and theoretical skills to operate effectively within the Wholesale and Retail sector.

Programme Overview

The course focuses on store operations, customer service, merchandising, stock control, teamwork, and workplace communication. It prepares learners to function competently in retail, wholesale, and distribution environments in line with W&RSETA and QCTO requirements.

Accreditation

W&RSETA

NQF Level

3

Credits

120

SAQA ID

63409

Programme Structure

The programme includes units designed to build essential skills across various areas.

Fundamental Component:

This section is compulsory and totals 36 credits, covering essential communication and mathematics literacy standards.

Core Component:

Also compulsory, this part accounts for 23 credits and focuses on core W&R operational skills.

Elective Component:

To reach the required 120 credits for the full qualification, learners must select specialisation unit standards to accumulate at least 61

Duration: 12 Months

Delivery Mode: Hybrid

Assessment Method: Blended

Entry Requirements

CAREER OUTCOMES & BENEFITS

Perform basic retail and wholesale operations

Merchandising and Product Display

Maintain workplace health and safety standards

Understanding Retail Policies and Procedures

Frequently Asked Questions

Have any question. Look here now

What services does your skills development company offer?

We offer QCTO/SETA-accredited skills programmes, learnerships, and workforce development solutions for individuals and businesses across South Africa.

Are your training programmes SETA accredited?

Yes. Our programmes are aligned with relevant SETAs and comply with national quality and accreditation requirements.

Who can apply for your skills programmes and learnerships?

Our programmes are open to unemployed youth, employed learners, and companies seeking skills development and BBBEE compliance support.

How do companies benefit from working with your organisation?

Companies benefit through compliant skills development solutions, improved workforce capability, and support with SETA reporting and grant processes.

How do your programmes support BBBEE Skills Development compliance?

Our SETA-aligned programmes help companies earn BBBEE Skills Development points by training employed and unemployed learners in line with the B-BBEE Codes of Good Practice.

Do you assist with SETA reporting and discretionary grant applications?

Yes. We support employers with SETA submissions, learner documentation, reporting, and discretionary grant applications to ensure full compliance and successful project delivery.

Join Us & Spread Experiences

Unlock your potential with practical, real-world training.
Gain confidence through expert-led lessons.
Build skills that create real opportunities.